Privacy Policy

Westcan Manufacturing (“Westcan”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and related digital services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit westcanmanufacturing.com or interact with our services.

By using our website, you agree to the practices described below.

1. Information We Collect
We collect personal and non-personal information in several ways depending on how you interact with our website.

1.1 Information you provide directly
We may collect information that you voluntarily submit, including:

> Name and company name
> Email address
> Phone number
> Mailing and shipping address
> Project or product inquiry details
> Messages submitted through contact or quote forms
> Account login details (if applicable)

1.2 Information collected automatically
When you browse our website, we may automatically collect:

> IP address
> Browser type and device information
> Pages visited and time spent on pages
> Referring website
> Approximate geographic location
> Cookies and similar tracking technologies

2. How We Use Your Information
We use collected information to operate our business and provide better service, including:

> Responding to inquiries and quote requests
> Processing orders and project requests
> Providing customer support
> Improving website functionality and user experience
> Sending product updates or marketing communications (if you opt in)
> Managing distributor or dealer referrals
> Maintaining website security and preventing fraud
> Analyzing website performance and visitor behavior

3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve performance and user experience. Cookies help us:

> Remember your preferences
> Understand how visitors use our website
> Improve website navigation and content
> Support marketing and analytics tools

You can disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

4. Sharing of Information
We do not sell personal information. We may share your information only in the following cases:

> With trusted service providers who support our website, hosting, or communications
> With payment processors when completing transactions
> With shipping or logistics partners to fulfill orders
> With authorized distributors or dealers to respond to product requests
> When required by law, regulation, or legal process
> To protect the rights, safety, or property of Westcan Manufacturing or others

All third-party partners are required to handle personal data securely and only for the intended purpose.

5. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal information against:

> Unauthorized access
> Loss or misuse
> Alteration or disclosure

While we use commercially acceptable safeguards, no method of online transmission or storage is 100% secure.

6. Your Rights
Depending on your location, you may have the right to:

> Access the personal information we hold about you
> Request correction of inaccurate information
> Request deletion of your data (where applicable)
> Withdraw consent for marketing communications
> Request information about how your data is used

To exercise these rights, you may contact us using the details provided below.

7. Data Retention
We retain personal information only as long as necessary for:

> Business operations
> Legal and accounting requirements
> Customer support and warranty purposes
> Website analytics and performance improvement

When data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Links
Our website may contain links to external websites. Westcan Manufacturing is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing personal information.

9. Marketing Communications
If you choose to subscribe to updates or request information, we may send you emails about:

> Products and services
> Company updates
> Promotions or industry news

You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal, technical, or business requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us:

Westcan Manufacturing
Website: westcanmanufacturing.com
Phone: 604.795.7733